For Restaurants & Operators

Digital ordering your restaurant buyers will actually use.

Your buyers compare you to Sysco's app every time they call your office at 10pm. Confinus gives them a branded digital storefront that feels like yours — because it is.

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The Expectation

The bar moved. Your ordering experience didn’t.

Your restaurant buyers already compare you to Sysco’s app. Give them something that wins that comparison.

They don’t want to call for pricing. They don’t want to rebuild their produce order from memory every Tuesday. They want the same digital experience they get from the nationals, from a distributor they actually want to work with.

You already have the relationship. What you’re missing is a digital ordering experience that’s fast, easy, and built for how restaurants actually buy — not a retail e-commerce platform with workarounds bolted on.

The Experience

A real e-commerce experience for restaurant buyers

Your logo, your product photography, your categories. Not a generic portal — a real e-commerce experience built around how restaurant buyers shop.

Search “chicken thigh,” see every SKU with contract pricing. Filter by pack size, UOM, or vendor. Browse by category, brand, or tag.

Works on a phone, a kitchen tablet, or the office desktop. No app to download.

Product Search

Full-text search across your catalog with contract pricing visible.

Order History

Every past order searchable with one-click reorder.

Category Browsing

Browse by category, brand, or tag with filtering by pack size and UOM.

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From “I need to order” to “order submitted”

A buyer who placed 200 orders last year can pull up any of them and send it again. Order guides with 50, 100, 200 line items — reordered in two clicks.

Reordering

Order guides eliminate the biggest friction point

80% of restaurant orders are the same week to week. Your buyers tell you every time they say “just send me the same thing as last week.”

Order guides solve this permanently. Save 40 regular items, reorder the entire list in two clicks. No rebuilding. No forgetting the shallots. No calling your rep.

Buyers can create multiple order guides — one for their weekly produce run, another for dry goods, another for the weekend prep. They can customize, reorder, and add items to each guide independently. That gives their team flexibility: the head chef manages the protein guide, the sous handles produce, the bar manager has their own list.

This is the single biggest friction point in restaurant ordering. Eliminating it changes how buyers feel about doing business with you.

Delivery

Delivery visibility that stops the phone calls

“When’s my delivery coming?” — the question your office answers fifty times a day. With Confinus, you stop answering it.

Buyers see available delivery dates at checkout based on your actual route schedule. Delivery zones, per-zone schedules, cut-off countdowns — all enforced before the order is submitted.

24/7

Your office closes at 5pm. Your buyers don’t.

Line cook short on fryer oil at 11pm. Kitchen manager building Monday’s order on Sunday evening. Head chef adding 10 cases of romaine before cut-off. All outside your business hours.

With Confinus, the order goes in when the buyer is ready. Clean, accurate, timestamped. Your morning starts with confirmed orders, not a voicemail queue.

White Label

Your brand, not ours

Your name, your logo, your colors, your own subdomain. Buyers see your brand front and centre. Emails come from you. The experience feels purpose-built — because from the buyer’s perspective, it is.

No marketplace. No competitor ads. No shared platform where your buyer discovers another distributor. Your storefront is yours.

AI-Powered

An AI assistant that knows your catalog

Your buyers can search and order using natural language. “Do you have gluten-free burger buns?” “What did I order last week?” “I need enough chicken breast for 200 covers.” The AI assistant handles it instantly.

Voice ordering powered by AI is on the roadmap — letting restaurant teams place orders by speaking, hands-free, during prep. The same technology that powers the text assistant, extended to voice.

“What’s the price on 10lb bags of arborio rice?”

Instant answer with their contract pricing.

“Reorder last Tuesday’s produce order.”

Pulls the order, pre-fills the cart, ready to submit.

“I need 50 portions of salmon for Saturday.”

Calculates the right quantity from the product specs.

When buyers can order on their schedule, reorder in seconds, and see delivery dates without calling — they order more often and stop shopping around.

Give a 30-seat Italian place the same digital convenience as Sysco and you win that account. Your relationships are your advantage. Confinus makes sure your ordering experience isn’t your disadvantage.

Your restaurant buyers already want to order online. Let them.

See how Confinus gives your buyers the digital experience they expect — with your brand, your pricing, and your delivery schedule.

Not ready to talk? Take the 2-minute readiness assessment instead.

Not ready for a demo yet?

Take our 2-minute readiness assessment. See where your operation stands and what going digital would change.

Take the Assessment

You don’t have to switch everything at once. Most distributors start with one buyer segment and expand from there.

Ready to modernize your procurement?

See how Confinus can streamline ordering, catalogs, and delivery for your distribution business.

Not ready to talk? Take the 2-minute readiness assessment instead.