For Hotels & Hospitality

Win the accounts that require procurement integration.

Major hotel chains mandate digital procurement for every supplier. If you can't connect, you don't compete. Confinus links your catalog to every platform.

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The Opportunity

$805 billion in hotel spend. Food is the fastest-growing piece.

Hotel F&B revenue grew 3.8% in H1 2025, outpacing room revenue at 3.0% (CBRE). Restaurants, banquets, room service, grab-and-go — every program needs a food distributor.

But hotels don’t call reps anymore. The major chains run procurement through enterprise platforms. Every PO, invoice, and receiving document flows through that system. If your catalog isn’t connected, you’re not in the conversation.

The Barrier

Every chain uses a different system

No single standard. One chain mandates BirchStreet. Another runs Coupa. A third uses Adaco or Dynamics. A management company running multiple brands across their portfolio needs every one of these integrations — each a separate technical project.

Sysco and US Foods solved this years ago with hundreds of engineers. That left independent and regional distributors locked out of the fastest-growing segment of foodservice. That’s the gap Confinus closes.

Procurement Landscape

One platform. Every major hotel procurement system.

Platform Used By
BirchStreet Major hotel chains, hospitality management companies
Coupa Enterprise hotel groups, multi-brand management companies
Workday Large hospitality operators using Workday for finance and procurement
Microsoft Dynamics Luxury hotel groups and enterprise chains on Dynamics ERP
Adaco (Fourth) Full-service hotels managing procurement and recipe costing together
iBuyEfficient Hotels purchasing through the Avendra group purchasing network
Craftable Restaurants, bars, and hotels managing inventory and purchasing together
ReactorNet Hospitality and foodservice operators on centralized supply chain platforms

Confinus integrates with all of them. 13 procurement configurations across 8 platforms — pre-built, tested, and running in production today.

How It Works

Seamless from their system to yours

1

Buyer opens their procurement platform

BirchStreet, Coupa, Dynamics, Workday — whatever their system requires.

2

They select your company and "punch out" to your catalog

Your Confinus-powered storefront loads inside their system.

3

They see their contract prices, for their specific property

Live pricing. Not a static CSV uploaded last month.

4

They build their order and submit

Cart transfers back into their procurement system automatically.

5

The PO flows through their approval workflow

Formatted exactly how their AP team expects it. The order lands in Confinus like any other.

The Hard Parts

Built for what makes food distribution different

Catch-weight through procurement

The PO says “10 cases of strip steaks.” But every case weighs differently. PO amount doesn’t match invoice. Three-way match fails. AP flags an exception. On every order. Confinus handles catch-weight natively through procurement — weight variance flows correctly and invoices reconcile automatically.

Contract pricing by property, chain, and management company

Property A gets one price. Property B, same chain, different management company, gets another. Corporate sees a third. Confinus ties pricing to specific entities and locations. Each property’s PunchOut session shows exactly their negotiated prices.

Per-property authentication and catalogs

Each property gets its own credentials, catalog, and pricing tier — managed from one Confinus instance. A 200-property chain means 200 configured storefronts, not 200 separate projects.

13 configurations across 8 platforms

Not a generic connector. Multiple distinct configurations across 8 platforms, each built to that system’s specific requirements. BirchStreet’s cXML differs from Coupa’s. Adaco handles confirmations differently than Dynamics. We handle all of it.

Beyond PunchOut

More than procurement integration

Procurement integration gets you in the door. But Confinus is a full digital commerce platform — not just an integration layer.

The same platform powering your hotel PunchOut catalogs runs digital ordering for all customer segments. Online ordering, customer-specific pricing, order management, purchasing analytics. Hotel accounts and independent restaurants. Chain business and street business. One platform.

Multi-Property

One relationship. Many properties. Each one managed individually.

A hotel management company with 20 properties needs 20 different catalogs, each with its own pricing, product visibility, and delivery schedule — all derived from a single master contract.

Add or remove products per property. Set different pricing tiers for the flagship resort vs. the airport hotel. When the master contract price changes, every property’s pricing updates automatically.

One view of the entire relationship from your side. Not 20 separate accounts. Not 20 spreadsheets.

1 parent catalog
Derived catalogs per property
Pricing that’s always right. Updated in seconds, not hours.

Already serving hotels? Let's connect your catalog.

The integration infrastructure is built. Getting your catalog connected is a configuration project, not a development project.

Not ready to talk? Take the 2-minute readiness assessment instead.

Not ready for a demo yet?

Take our 2-minute readiness assessment. See where your operation stands and what going digital would change.

Take the Assessment

You don’t have to switch everything at once. Most distributors start with one buyer segment and expand from there.

Ready to modernize your procurement?

See how Confinus can streamline ordering, catalogs, and delivery for your distribution business.

Not ready to talk? Take the 2-minute readiness assessment instead.