Digital Ordering
Your buyers want to order at 11pm. They shouldn't need to call someone to do it. A branded storefront where orders flow straight to your system — no re-keying, no transcription, no voicemail triage.
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The daily reality of phone ordering
Voicemails at 10pm. Transcription errors at 6am. A “2” becomes a “7.” Six cases of chicken breasts instead of a case of 6oz breasts. Nobody catches it until the truck is loaded.
Your reps spend mornings on data entry instead of selling. Your buyers call for information that should be self-service.
Stop taking orders by voicemail.
Your brand, your storefront
Your buyers never see our name. They see yours.
- Your domain. yourcompany.confinus.shop — not a marketplace where you’re listed next to competitors.
- Your brand. Your logo, colors, and product photography. To your buyers, it is your company.
- Optional guest browsing. Let prospects browse your catalog before creating an account. When they sign up, they see their assigned catalog and pricing. Turn it off if you prefer authenticated-only access.
Find products fast
Your buyers shouldn’t have to scroll a 5,000-item catalog to find what they need.
Search by SKU or description
Type a SKU, a product name, or a description. Results show instantly with contract pricing and pack sizes.
Browse by category
Produce, dairy, proteins, dry goods — organised the way restaurant and hotel buyers think. Navigate through the catalog like a real storefront.
Filter by product properties
Filter by brand, pack size, unit of measure, or any property you define. Narrow thousands of items to exactly what the buyer is looking for.
Not a simple “add to cart”
Unit of measure, quantity, and delivery date — per item. A case of chicken thighs for Tuesday, two cases of salmon for Thursday, a piece of brisket for Tuesday. All in one cart.
Catch-weight items show estimated pricing automatically. The storefront works the way your buyers think — by delivery date, by product, by order history.
Order guides and reordering
Most of your buyers order roughly the same 30–60 products every week. They shouldn’t have to find them every time.
Order guides
Buyers can create multiple order guides — one for the weekly produce run, another for dry goods, another for weekend prep. They customise, reorder items, and add products as they see fit. Each guide is a fast-track to placing their regular order.
Reorder from history
Two clicks to reorder. Open last Tuesday’s order, adjust the romaine from 2 to 3 cases, submit. Under a minute. No phone call.
Favorites
Frequently ordered items show up first. The Monday morning rush order goes from 10 minutes of browsing to 60 seconds.
The net effect: The weekly restock goes from a 5-minute phone call plus transcription to a 45-second self-service interaction that flows directly into your system. Multiply by 200 buyers.
Want to see this in action?
30 minutes. Your operation. No pitch deck.
Cut-off times and delivery scheduling
Without enforcement, “the cutoff is 6pm” is a suggestion. With Confinus, it’s a gate.
- Route-based cutoff times. Deadlines per route. When the cutoff passes, ordering closes for that window. No exceptions.
- Multi-delivery cart. Items spread across multiple delivery dates in one cart. Each line validated against the correct cutoff.
- Delivery zone awareness. Buyers see only the delivery dates available to their location.
Orders for tomorrow’s routes are locked by the time your night crew starts picking. No surprises. No re-picks. No 4am calls asking if they should hold the truck.
For your sales team
Your best salespeople spend 30–40% of their time on order entry. Your highest-paid people, doing data entry.
See what buyers are ordering
Order frequency, product mix, average order value — all visible. A regular account hasn’t ordered produce in three weeks? That’s a conversation starter, not an order to transcribe.
Focus on new accounts
Every hour transcribing voicemails from existing customers is an hour not spent onboarding new ones.
Sell add-ons
Buyers browsing the storefront see promoted and related items. That upsell doesn’t happen on a voicemail.
Bids and proposals, built into the ordering flow
Buyers submit bids on specific products. You send proposals to buyers. Either side can counter. When you agree, the deal converts to an order automatically — no email chains, no lost quotes.
Full audit trail. Every offer, counter, and acceptance captured. Pricing negotiation that lives in the platform, not in someone’s inbox.
Price negotiation is a core part of food distribution. Confinus makes it structured, trackable, and fast.
See Bids & ProposalsWhat changes on day one
| Before | After |
|---|---|
| Orders by voicemail, fax, and sticky notes | Orders placed directly by buyers, 24/7 |
| Reps transcribe orders every morning | Orders flow to your system automatically |
| Buyers call to check pricing | Buyers see their pricing on their catalog |
| Cutoff times are suggestions | Cutoff times are enforced by the system |
| Reordering means starting from scratch | Reordering means two clicks |
| Late orders disrupt warehouse operations | Orders lock when the cutoff passes |
| Reps take orders | Reps sell |
Ready to modernize your procurement?
See how Confinus can streamline ordering, catalogs, and delivery for your distribution business.
Not ready to talk? Take the 2-minute readiness assessment instead.